Introduction — Why Do These Terms Matter?
By creating an account or using the Bat Jelly platform, you are deemed to have automatically accepted these Terms & Conditions. We strongly recommend reading them before you get started.
We know most people don't read the Terms — but Bat Jelly wants our users to play with full awareness. That's why we've written these conditions in plain language, so you can clearly understand what's allowed and what's not.
These Terms & Conditions exist to build a transparent relationship between Bat Jelly and its users — no tricks, no hidden traps.
Important: By using Bat Jelly's services, you confirm that you are at least 18 years of age and legally eligible to enjoy online gaming in your jurisdiction.
Account Registration & Management
Opening an account on Bat Jelly is quick and easy, but there are a few important things to keep in mind.
Registration Requirements
- Each person may only create one account. Multiple accounts are strictly prohibited and may result in account termination.
- You must provide accurate and truthful information when registering. Opening an account with false details is a violation of Bat Jelly's policies.
- Keep your password secure. Do not share your account with anyone else.
- If your account details change (such as your phone number or email), please update them promptly.
- If you notice any suspicious activity, report it to the Bat Jelly support team immediately.
Age Verification
Only users aged 18 and above may register on Bat Jelly. We may request a national ID or birth certificate at any time to verify your age. This verification process is entirely for your own protection.
Operating or managing an account on behalf of a minor is strictly prohibited and will be treated as a serious violation of our policies.
Financial Transactions — Deposits & Withdrawals
Financial transactions on Bat Jelly are simple, fast, and secure. We support the most widely used payment methods in Bangladesh.
Deposit Rules
- BKash, Nagad, and Rocket are all accepted for deposits.
- The minimum deposit amount is ৳100, and the maximum limit is determined by your account tier.
- Deposits are generally credited to your account instantly.
- Deposits made from another person's payment account are not accepted.
Withdrawal Rules
- Withdrawals can only be processed from verified accounts.
- Payments are typically processed within 24 hours.
- Bonus wagering requirements must be met before any withdrawal can be made.
- For security purposes, Bat Jelly may require additional verification for large withdrawals.
Please Note: There are no hidden charges on any transactions with Bat Jelly. You receive exactly the amount you withdraw — no surprises.
Bonus & Promotion Terms
Bat Jelly regularly offers exciting bonuses and promotions. There are some rules around bonuses that are worth knowing.
Welcome Bonus
New members will receive a Welcome Bonus on their first deposit. Specific wagering requirements must be met before the bonus can be used. The bonus is typically valid for 30 days.
General Bonus Rules
- The same bonus cannot be claimed more than once.
- Bonuses are only valid for use on designated Bat Jelly games.
- Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
- Bat Jelly reserves the right to void bonuses in cases of suspicious activity.
- Each promotion may have its own individual terms and conditions.
Bonus abuse and bonus hunting are strictly against Bat Jelly's policy. If such activity is detected, your account may be suspended.
Gaming Rules & Code of Conduct
Bat Jelly is committed to providing a fair and enjoyable gaming environment. To keep it that way, everyone is expected to follow a few basic rules.
Prohibited Activities
- Using fraudulent software or bots.
- Deliberately exploiting game glitches or bugs.
- Colluding fraudulently with other users.
- Sharing your account details with another person.
- Money laundering or any other illegal financial activity.
Game Outcomes
All game outcomes on Bat Jelly are determined by Random Number Generator (RNG) technology — a fully impartial and verifiable system. No result can be manipulated.
Dispute Resolution
If you have a dispute regarding any game result, please contact Bat Jelly customer support within 72 hours. Every complaint is taken seriously and reviewed thoroughly.
Responsible Gaming Policy
Bat Jelly firmly believes that gaming should be a source of entertainment — not addiction or harm. That's why responsible gaming is our top priority.
Self-Control Features
- Spending Limit: You can set your own daily, weekly, or monthly spending limits at any time.
- Break: You can temporarily suspend your account for a set period at any time.
- Self-Exclusion: If you feel it's needed, you can opt for a long-term self-exclusion at any time.
- Reality Check: You will receive reminders about how long you have been playing at set intervals.
If you feel that gaming is having a negative impact on your life or someone you know, please reach out to us via our Responsible Gaming View the page.
Privacy & Data Protection
Bat Jelly treats your personal information with the utmost confidentiality. We never sell your data to third parties.
What Information Is Collected?
- Name, Date of Birth & Contact Information
- Transaction History
- Gaming Activity Data (for service improvement)
- Device & Location Information (for security purposes)
How Is Your Data Used?
Information we collect is used solely for service delivery, security assurance, and legal compliance. For more details, please see our Privacy Policy Read.
SSL Encryption: All data transmitted on Bat Jelly is secured with 256-bit SSL encryption.
Account Closure & Suspension
In certain cases, Bat Jelly reserves the right to suspend or permanently close an account.
When Can an Account Be Closed?
- In the event of a serious breach of these terms
- If You Register with False Information
- If You Engage in Fraudulent Activity
- If You Use Multiple Accounts
- If You Fail to Comply with Legal Requirements
If You Want to Close Your Account Yourself
You may close your account at any time. Please ensure you withdraw any remaining balance before doing so. Contact our support team and we'll guide you through the process.
Changes to Terms
Bat Jelly reserves the right to update these Terms & Conditions as needed. We will notify users by email or SMS before any significant changes take effect.
Continuing to use Bat Jelly after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.
Tips: The date of any changes will always be shown at the top of this page under the "Last Updated" section.
Contact Us
If you have any questions about these terms or need clarification on anything, the Bat Jelly support team is always here to help.
- Email: support@batjelly.ws
- Live Chat: 24 hours a day, 7 days a week
- Language: Bengali & English
We typically respond within 1–2 hours. For urgent matters, live chat is the fastest option.
Our Commitment — Proven by Actions, Not Words
Transparent Terms
All Bat Jelly terms are written in plain, straightforward language — no hidden traps or complicated legal jargon.
Data Protection
Your personal and financial information is protected with the highest level of encryption and is never shared with third parties.
Fair Payments
There are no hidden charges on deposits or withdrawals. With Bat Jelly, what you see is what you get.
Fair Gaming
All game outcomes are determined by certified RNG technology — fair results, every time.
Responsibility
From self-control tools to dedicated support — Bat Jelly puts your well-being first.
Always Here for You
24/7 customer support in Bangla — Bat Jelly is always there whenever you need help.